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Covid19 - Safety measures

This page will be updated regularly.
Subject to change without notice.
Last updated: April 12th, 2021


Dear guests,

Non-essential food shops and services involving close physical contact have been open again in Tirol since 8 February 2021 but are subject to strict rules. Hotels and hospitality venues will remain closed until further notice. The restrictions on leaving the home between 20:00 and 06:00 remain in place. It is also mandatory to wear a FFP2 face mask in all shops and on public transport. In public places you must maintain a minimum distance of 2 metres to other people.
 

Personal Responsibility

Personal responsibility is the most important aspect to ensuring your health and safety, as well as of our employees and residents, and it’s our top priority in St. Anton am Arlberg. Reducing the risk of infection is the personal responsibility of every person who works, lives or spends a holiday in the region. So we urge everyone to respect and follow all the measures and safety recommendations in force, and in doing so, you’ll be making an invaluable contribution to everyone’s safety.

The most important rules to follow:

1. Keep at least 2 metres distance between yourself and strangers
2. Wear mouth and nose protection - FFP2 masks are mandatory in the ski area, shops and public transport
3. Wash your hands several times a day
4. Refrain from shaking hands when greeting people.
5. Sneeze or cough into the crook of your arm or into a handkerchief
6. Pay for goods and services contactless wherever possible

Find further information on: tyrol.com

Arlberg Mountain Railways

social-distancing-tvb

There are clear rules defined for the operation of cable cars, lifts and mountain restaurants. You can find all the rules that apply in each case on arlbergerbergbahnen.com or skiarlberg.at. Information is also regularly posted on the information pillars and signs.

Accommodation and Restaurants

Currently all accommodation facilities and restaurants must remain closed.

Cancellations

Taking out comprehensive travel insurance is particularly recommended. One option is the ‘European Travel Insurance’, which currently covers Covid-19 disease. More information is available on europaeische.at/en/.

Public Transport

Mund-Nasen-Schutz

Our regional ski bus service has developed over the years and offers quick and easy access to the ski area. In addition to hygiene measures and the mandatory wearing of FFP2 masks, other regulations have been introduced, especially in the areas around bus stops and during travel. For example, the maximum number of passengers on ski buses is now greatly reduced. But if it becomes necessary, we will increase the frequency and number of ski buses in service to try and limit the inconvenience to you.

These measures provide safe and efficient transport to and from the ski area, so we’d ask for your understanding should any delays occur.

We’ve also worked intensively on a management scheme for car and bus parking spaces.

At the East and West Bus Terminals, passenger traffic is managed by an active visitor flow control. You can find more information on this illustration

Wastewater Monitoring

As part of a COVID-19 early warning system, the St. Anton am Arlberg region has set up and adapted a wastewater monitoring system.

Contact Tracing

stopp-corona

The rapid tracing of an identified COVID 19 outbreak is very important. The registration of visitors to Tirolean restaurants is mandatory, and the region of St. Anton am Arlberg ensures this registration takes place in compliance with data protection regulations. During the summer season we developed a solution in this regard which has been operational since September.

In this context, we strongly recommend you download the ‘Stopp Corona-App’ of the Austrian Federal Government and the Austrian Red Cross, to enable contact tracing outside of individual companies’ own tracing methods.

Test Programme for Employees

Last summer, the Federal Government launched its ‘Safe Hospitality – Test Offer Tourism’ initiative. This allows employees of hotels and guesthouses; campsites; and restaurants, cafes and bars to be voluntarily tested on a regular basis. The region of St. Anton am Arlberg actively participates in this initiative. This test program can be resumed at any time with the opening of restaurants and accommodation facilities.

Testing for Guests

We'll enable our guests to have regular, fast, and simple tests if you should need a test, eg for your journey home. There’s more information on this here

SAFE SERVICE

Safe hospitality comes first, which is why the Tirolean Chamber of Commerce (Tourism and Leisure Industry Division) launched the SAFE SERVICE initiative. It enables our companies to clearly demonstrate their employees are trained in matters of legal regulations, necessary measures and the correct handling of these. Targeted further and advanced training ensures that employees of Safe Hospitality are always up to date. Certification as a Safe Service company only takes place after proof of the required knowledge. 

St. Anton am Arlberg Tourist Association has been SAFE SERVICE certified since last October.

C19 Service Desk

Due to the many current challenges, and the constantly changing framework conditions, we have a qualified team at the St. Anton am Arlberg Tourist Office devoted specifically to any and all topics concerning COVID19.
The C19 Service Desk can be reached by emailing at service@stantonamarlberg.com and weekdays from 8 a.m. to 12 p.m. by phone +43 5446 2269 55

Corona Safety Officer

The institutions and companies in the region are aware of their responsibility. Many employees have already been trained as Corona safety officers, ensuring high quality in the implementation of hygiene measures, safety regulations and prevention concepts.

Recreation in Nature

St. Anton am Arlberg is the heart of the largest connected ski area in Austria. In addition guests will also find an extensive network of cross-country ski trails and winter hiking trails in the region. And especially this winter, when more than ever, we need to get out in the fresh air and spend relaxing time in the snow-covered landscape, surrounded by this unique and beautiful alpine world. As soon as the situation allows, we look forward to welcoming our guests again with the usual warmth and the unique hospitality of the region. Thanks to the measures, you can enjoy a beautiful and unforgettable vacation in the St. Anton am Arlberg region.

The development of these guidelines is an ongoing process, which we’ll regularly keep you posted about. The other legal regulations of the Federal Government also play a decisive role in this process, and we will, of course, inform you of those as and when they come through to us.

Further Information